SHIPPING & RETURNS
Once processed, orders typically ship in 2-5 business days. Sometimes we do run into snags that our beyond our control, but please know we are always trying our best to get your order to you as quickly as possible. If you have concerns or need an order to be processed and shipped promptly, EMAIL US and we'll do what we can to accommodate you. Please write "RUSH" in the subject line.
RETURNS are generally not accepted unless something was damaged during delivery. In that case, I must be NOTIFIED with a picture and explanation within 48 hours from "delivered" date. If you're unsatisfied with your purchase, please EMAIL ME and let's talk.
If your mala breaks, well then, that's fantastic news! That means your prayers have been heard and it's time for you to adopt a new mantra or prayer and move on. Learn more about that HERE. If you just can't accept letting go of your mala though, we understand. We will repurpose your mala using some of your old beads along with some new ones to change it up for you. The charge for this is $50 plus shipping.
STILL HAVE QUESTIONS? Just email us HERE. We're happy to visit with you!